Work Improvement in Small Enterprises (WISE) is an innovative approach to improving working conditions and productivity in small and medium-sized enterprises around the world. It is a process in which entrepreneurs and managers are empowered and supported to address working conditions issues through the identification, sharing and implementation of local and affordable good practices.
A workshop was conducted in Beirut from 29 to 31 October 2013 to pilot the WISE programme that was recently translated to Arabic and adapted to the needs of the Jordanian and Lebanese economies. It was attended by 27 participants who consisted of representatives from small and medium industrial enterprises across the different sectors in Lebanon, including the food and beverage, packaging, cosmetics, and industrial machinery sectors; as well as representatives from different units of the Ministry of Industry, the Industrial Research Institute and ELCIM.
The workshop focused on introducing the technical modules of the WISE programme to the participants which include productive machine safety, control of hazardous substances, and lighting. Participants were also exposed to the managerial modules of the programme which include Managing and Motivating Workers, Create a Respectful Work Environment, Creating Family Friendly Measures and Managing Wages and Benefits. Since the goal of the workshop was to review and adapt the material based on feedback received from Jordanian and Lebanese SMEs, after each module was explained a discussion was held with participants to go over the required changes and adaptations.
At the end of the workshop, a wrap-up session was held, whereby the trainers reviewed the expectations with the participants and it was determined that 90% of the expectations were met during the workshop.
Under the framework of the ILO project with the Business Development Center in Jordan which aims to integrate the KAB programme in secondary vocational schools and community colleges in partnership with the Ministry of Education and the Ministry of Higher Education and Scientific Research represented by Al Balka’a Applied University, part 1 of the KAB TOF workshop was conducted over 6 days from 26 to 31 October 2013 at the Geneva Hotel in Amman. The workshop was facilitated by the KAB Regional Key Facilitators (RKFs), Mr. Wael Ghosn and Mr. Samih Jaber.
The workshop was attended by 22 participants (18 men and 4 women) of which 20 from the following 7 faculties of AL Balqa Applied University are ready to start teaching KAB to the students immediately:
- Faculty of Zarqa,
- Faculty of Engineering Technology,
- Faculty of Huson, Faculty of Princess Alia,
- Faculty of Princess Rahma,
- Irbid Faculty, and
- Faculty of Ajloun.
The participants showed a high level of engagement and commitment during the workshop and enthusiasm toward the KAB programme. After participants finish the delivery of the first 4 modules of the KAB in class another TOF is foreseen to train them on the second part of the package.
Under the framework of the ILO project with the Business Development Center in Jordan which aims to integrate the KAB programme in secondary vocational schools and community colleges in partnership with the Ministry of Education and the Ministry of Higher Education and Scientific Research represented by Al Balka’a Applied University, part 1 of the KAB TOF workshop was conducted over 6 days from 5-10 October 2013 at the Bristol Hotel in Amman. The workshop was facilitated by the KAB Regional Key Facilitators (RKFs), Mr. Wael Ghosn and Mr. Samih Jaber and targeted teachers from vocational schools.
The workshop was attended by 25 participants (17 men and 8 women) from the MoE (Ministry of Education) from the following schools:
- Sahab Technical School,
- Ein Jalout Comprehensive Technical Secondary School for Girls,
- Rural Development Center/Al Balqa’a – Deir Alla,
- Al Nasr Technical School,
- Ibn Al Nafees Industrial School/Sweileh,
- Qutaibah Ibn Muslem Technical School/ Al Hashemi Al Shamali,
- Hala Bint Khuwailed Comprehensive Technical Secondary School for Girls/Jabal Altaj,
- Al Bayader Comprehensive Technical Secondary School for Girls/ Al Jandaweel,
- Al Nuzha Comprehensive Technical Secondary School for Girls,
- Marj Al Hamam Technical Secondary School,
- Wadi Al Sair Technical Secondary School,
- Al Shareef Abdel Hameed Sharaf Technical Secondary School, and
- Al Dhulail Central School.
- The 25 teachers who attended the workshop will start piloting KAB in classrooms during the 2013-2014 academic year.
- The nominated 2-3 KAB supervisors from the MoE will follow up on the pilot implementation of the KAB programme and oversee the teachers’ performance by conducting a minimum of 2 class visits per teacher for quality assurance and to assess teachers as part of their certification.
- After participants finish the delivery of the first 4 modules of the KAB in class another TOF is foreseen to train them on the second part of the package.
Under the framework of the ILO KAB project with the Development and Employment Fund and the Vocational Training Corporation, a follow-up workshop was conducted for 3 days during the period 20-22 October 2013 at Abu Nuseir Vocational Training Institute located near Amman. The workshop was facilitated by the KAB RKFs, Mr. Wael Ghosn and Mr. Samih Jaber and aimed to go over the challenges and lessons learned from the implementation of KAB during the 2012-2013 academic year.
The workshop was attended by 28 participants who discussed ways for improving the teaching of the programme and agreed upon several actions to be implemented by teachers and supervisors during the upcoming 2013-2014 academic year:
- Provide a suitable venue for KAB sessions, the required stationery and administrative support by VTC and the selected Institutes’ management.
- Prepare and submit a KAB teaching plan by each Institute including the number of teaching hours per week to complete the programme not exceeding (10) hours per week and (4) hours per day.
- Conduct monitoring and follow-up visits by supervisors who would attend 2-3 sessions per teacher as part of the certification process.
- Provide certificates to the trainees who completed the KAB programme
- Conduct awareness activities on the KAB programme by facilitators and supervisors and promote it to the staff and trainees of the institutes to increase enrollment.
- Improve the knowledge and skills of KAB teachers in specific package topics especially the accounting topics.
- Include in each KAB class students from the same specialization. The class would preferably be taught by the KAB facilitator that teaches this specialization.
The workshop evaluation by the participants showed a high satisfaction with the implementation of the workshop and the RKFs performance. This high grade is a result of good and thorough selection of participants, adequate preparations for the workshop, good piloting of the KAB programme and good training and facilitation skills of the workshop facilitators.
Following the successful implementation of the KAB programme in Yemen and at the request of the Minister of Higher Education to include entrepreneurship topics in university curricula, ILO developed a new entrepreneurship programme, “Mubadara”, which is an advanced curriculum targeting senior students in public and private universities.
The aim under the current ILO Youth Employment Project YEM/12/50/NOR in Yemen is to pilot the programme in 7 public and private universities in Yemen and reach out to more than 1000 students during the fall semester of the 2013-2014 academic year.
The “Mubadara” implementation modality is composed of three main components:
- Integrating the curriculum in the selected public and private universities and building the capacity of their faculty members to teach it using an experiential methodology.
- Ensuring quality execution and close monitoring of business plan formulation with the assistance of trained private sector coaches.
- Implementing a national business plan competition which would allow students to apply their learning and increase private sector involvement in supporting entrepreneurship in Yemen.
The launching event of the “Mubadara” programme was held on Thursday July 4th, 2013 at the Bustan Hotel in Sana’a. There were more than 50 attendees from the 7-8 participating universities including, Mr. Mohammed Mottahar, Deputy Minister of Education, Mr. Ali Kassem, MoHE Secretary General, partner banks, representatives of the young businessmen committee of the FCCI and the press. Following the formal opening made by Mr. Kassem (MoHE), Mr. Qaid (SMEPS), Mr. Kalai and Ms. Bikhazi (ILO), all 7 universities and 2 partner banks reviewed the MOU to be signed with SMEPS for the implementation of the “Mubadara” programme and signed it.
There was a general positive atmosphere and all project partners expressed willingness and readiness to take part in the “Mubadara” pilot.
The upcoming Mubadara TOT is scheduled to take place in September 2013 after which teachers will start piloting it in their respective universities.
Under the framework of the ILO project with the Business Development Center in Jordan which aims to integrate the KAB programme in secondary vocational schools and community colleges in partnership with the Ministry of Education and the Ministry of Higher Education and Scientific Research represented by Al Balka’a Applied University, a series of interviews were conducted by an ILO consultant, the KAB Coordinator and the Director of Entrepreneurship & MSME Support at the Business Development Center (BDC). The interviews targeted 65 teachers from 14 vocational education schools.
Based on ILO’s vast experience in implementing the KAB programme in the Arab Region, suggestions and comments from participants, teachers/trainers and other KAB programme stakeholders and beneficiaries have helped enhance ILO’s project implementation strategies through a series of lessons learned. A main issue faced was the low number of teachers/trainers certified as KAB National Facilitators relative to the total number who attended the KAB Training of Facilitators’ Workshop and participated in the KAB Pilot. In some cases, only 50% of teachers/trainers who participated in the KAB Pilot were certified. Most uncertified teachers/trainers faced severe time constraints, financial constraints, transportation problems, lack of basic calculation skills or were simply disinterested in the KAB programme.
Consequently, ILO started involving all project stakeholders, including teachers/trainers, at the onset of the project to increase their sense of ownership for the programme, introduce them to the programme’s benefits and requirements, and highlight its impact on the entrepreneurial attitudes of both students and teachers/trainers.
One of the newly adopted strategies involves conducting a series of informal interviews with all KAB direct beneficiaries namely, KAB Coordinators, KAB Supervisors and KAB Teachers/Trainers. The purpose of the interviews is to assess the coordinators’, teachers’/trainers’ and supervisors’ readiness and ability to participate in the KAB pilot and ensure they fit the ILO/KAB teacher/trainer criteria. During the interviews, the interviewer re-iterates the objectives of the KAB programme and the requirements for its successful implementation to make sure that all involved parties are aware of what is required from them and are interested in piloting the programme in their institutions.
- Of the 65 teachers selected by the Ministry of Education, a total of 58 were interviewed
- Conducting the teacher interviews after school directors attend the KAB Awareness workshop and involving them in the initial selection of teachers would make the teacher selection process more efficient
- A total of 26 teachers were selected to take part in the KAB pilot, of which 9 are women
- 13 out of the 14 vocational secondary schools will be included in the first year of the KAB pilot.
- Inform the selected teachers about the KAB TOF dates and provide then with a copy of the package to prepare themselves for the training
- Set-up the interviews with teachers from community colleges
Under the framework of the ILO KAB project with the Development and Employment Fund and the Vocational Training Corporation, a KAB Training of Facilitators' workshop was conducted over a period of 12 days from 16-28 March 2013 at Ein El Basha Vocational Training Institute 20 km from Amman. It was facilitated by the two KAB Regional Key Facilitators, Mr. Wael Ghosn and Mr. Samih Jaber.
The opening session was attended by Mr. Hani Khleifat, Assistant General Director for Training at the VTC, Ms. Ghada Al Fayez, Training Officer at DEF and the Enterprise Development Specialist at ILO-RO Beirut.
The TOF workshop was attended by 30 participants (22 men and 8 women) from VTC and DEF distributed as follows:
- 27 participants from VTC (23 teachers, 4 supervisors and the programme coordinator at VTC)
- 3 participants from DEF (2 teachers/trainers and the programme coordinator at DEF)
The Enterprise Development Specialist delivered a session on the KAB implementation in the Arab Region, the modality of implementation and the certification process.
At the end of the workshop, participants received a KAB attendance certificate.
Under the framework of the ILO/UNESCO project entitled “Expansion of the KAB programme in Kurdistan targeting students enrolled in vocational education institutions and unemployed youth graduates of TVET” the first KAB follow-up workshop targeting teachers working under the Ministry of Labour and Social Affairs (MoLSA) started on Sunday June 2nd, 2013 and was attended by 12 participants who were trained in September 2012 and only delivered KAB starting May 6, 2013 to 276 out-of- school/unemployed Kurdish youth.
The opening session was attended by the ILO Enterprise Development Specialist, Ms. Rania Bikhazi, and Mr. Khalid Khoshnaw, UNESCO National Programme Officer in Erbil. The Enterprise Development Specialist shared with the participants the 2013 KAB version stating that the delay they faced in the implementation of the programme provided them with the opportunity to be trained on the latest KAB version. Additionally, the delay allowed the ILO to initiate the translation of the material to Kurdish and make available the unedited version for teachers to use in their classrooms.
During the workshop it was made clear by teachers that students enrolled in the KAB training, who are mainly women, may not be applying to the loan once they complete the course and submit their business plans. This could be due to many reasons most importantly the fact that they do not have the willingness to start their own businesses (this was not imposed as a pre-requisite on the students who enrolled in the course). Additionally there is the fact that once they apply for the loan they will be forbidden to access any government employment for the next 6 years (loan reimbursement period).
In the last session of the workshop a training plan was drawn and agreed upon covering the topics to be delivered in the remaining course period. The number of hours, games to be played for each topic were presented and agreed upon in order to complete the delivery by July 4, 2013. Consequently, it was agreed to hold the second follow-up workshop from 6-8 July 2013.
Under the framework of the Entrepreneurial Learning project, and the pilot implementation of KAB in general and vocational secondary education during the 2012-2013 academic year, a series of classroom monitoring visits were conducted by Mr. Wael Ghosn, KAB Regional Key Facilitator to assess the performance of teachers and ensure the proper implementation of the KAB programme.
Findings from the general education school visists:
- 16 out of the 21 teachers selected to take part in the KAB pilot actually implemented the programme in classrooms. One teacher had to stop delivery at the beginning of the school year due to the security situation in his region and the remaining 4 did not provide clear reasons for not taking part in the pilot.
- All school directors expressed their interest in the KAB programme and their support to ensure its successful impelemntation in the pilot phase.
- The KAB programme was welcomed by students who greatly benefited from it as was reflected by their improved engagement with their teachers and their active participation in class.
- Due to the delay in issuing the decree to launch the KAB pilot implementation during the 2012-2013 academic year and the strike that was held during that time by teachers and other public officials for a significant period of time, teachers were left with a limited time span that prevented them to fully cover all the course's content.
- Some schools did not provide teachers with the necessary stationary required to deliver the course (flipcharts, markers, flashcards etc...)
Findings from the vocational education school visits:
- Of the 19 teachers, only 10 delivered KAB in classrooms while the rest were not able to do so for any of the following reasons: a lack of students, their contract status, or the extended strike that occured during the academic year.
- All school directors were very enthusiastic about the KAB programme and made sure to provide teachers with the adequate classrooms for the course delivery and the required stationary.
- KAB teachers were very motivated and excited about the KAB programme and worked hard to perfect their classroom delivery of the course by using the programme's participatory teaching techniques.
- Some of the challenges faced include the delay in issuing the decree and the strikd that were mentioned above, the delivery of the course as an extra curricular activity which affeted the students' committment and the insufficient classroom monitoring visits conducted by the assigned KAB supervisors.
Based on the findings of these visits, the Ministry of Education and Higher Education along with the project partners (ILO-UNESCO-ETF) decided to extend the KAB pilot to a second phase and continue the implementation during the 2013-2014 academic year. This would allow to address the challenges faced in the first year, continue the monitoring of teacher's performance for their potential certification and the proper assessment of the programme for its potential integration in the national curricula of both general and vocational secondary education.
Attached are some photos taken during the classroom visits.
Under the framework of the ILO/CIDA project entitled: “Decent Jobs for Egypt’s Young People (DJEP)”, and specifically under the self-employment and entrepreneurship development component, a KAB National Key Facilitator Workshop was facilitated by the RO-Beirut Enterprise Development Specialist, Ms. Rania Bikhazi, upon the request of ILO-Cairo Office.
The workshop was held at the Pyramisa Hotel from 24-28 March 2013. The opening session was attended by officials from the ILO office in Cairo namely Ms. Kholoud Al Khaldi, Senior Enterprise Development Specialist, Mr. Magdy Wahba, SME Expert, Ms. Perihan Tawfik, Project Officer and Mr. Sayed Kasseb, Director of Pathways. Opening speeches focused on the importance of tackling youth unemployment and promoting self-employment as a career option among Egyptian youth.
Following the introduction of the programme and the leveling of participants’ expectations made at the beginning of the workshop by the Enterprise Development Specialist who is a KAB International Key Facilitator (IKF); a brief presentation was made by Mr. Magdy Wahba on the history of the KAB programme in Egypt and the current ILO/CIDA project. Ms. Kholoud Al Khaldi in her turn presented the ILO implementation of the KAB programme in North Africa and also delivered a session on Gender Equality. The IKF, Ms. Rania Bikhazi, made a brief presentation on the KAB implementation in the Middle East followed by Ms. Perihan Tawfik who presented the content of the KAB Key Facilitator Guide.
Twenty two university professors/potential national key facilitators from eight universities across Egypt participated in the NKF workshop. Under the Pathways project in Egypt, almost all of the professors contributed to the KAB training delivered in summer 2012 and/or winter 2013 in addition to some who contributed to some of the promotional awareness sessions in their universities.
Since it was not possible for the Enterprise Specialist to monitor the delivery of the professors in their classrooms, they were each asked to prepare a 15 minutes presentation to report their achievements in KAB teaching and to demonstrate their facilitation skills. Each presentation was followed by a short feedback session to which both the participants and the Enterprise Development Specialist contributed.
On Tuesday 26 March, a two-hour session was allocated for the presentation of the online version of the KAB programme. Participants were guided in a step-by-step application of the online programme which they found interesting and useful if blended with face-to-face training to reduce the training hours in the classrooms. The session was delivered by Ms. Doaa Al Jabali, teacher previously trained on KAB.
On Wednesday 27 March, a two-hour session was allocated to discuss the topic of social entrepreneurship which was delivered by Mr. Ayman Tarabishi from George Washington University. The concept of social entrepreneurship was not very clear to participants who were guided through the definition of the concept in a plane game they all appreciated.
On the last day of the workshop a written test was administered to assess the participants’ knowledge of the KAB programme and its content. Certificates of attendance were also distributed to all participants during the closing session attended by the same officials present at the opening.